Fault guide

Gas Shuts Off When Extraction Starts

Gas dropping out the moment extraction starts — or when the fan changes speed — points to the ventilation proving device, not the gas side. The panel is being told airflow is not proven, or the electrical supply is dipping as the fan starts.

  • Almost always an air pressure switch, sensing tube or supply-fan balance issue
  • Airflow measured and the proving device set correctly, not just swapped
  • Fixed on the first visit in most cases, with switches in stock

Common causes

CauseWhy it trips on fan startFix
Pressure switch set too highActual duct pressure never reaches the set pointMeasure duct pressure and reset the switch inside its range
Sensing tubes swapped or kinkedDifferential reads backwards or not at allRefit tubes to high and low ports, replace perished tube
Blocked filters or dirty canopyAirflow collapses as the system loadsClean filters and ductwork, then re-prove
Make-up air fan not runningKitchen goes into depression, extract flow falls awaySupply fan repair and interlocked balance
Voltage dip on fan startCoil or panel relay drops out momentarilyElectrical supply check, soft start or separate supply
Inverter ramp too slowProof times out before the fan reaches speedAdjust ramp or proving delay at the panel
Damper closed or actuator failedFan runs against a shut damperDamper and actuator repair

What we check on site

  • Measured extract and make-up air volumes against the design and canopy requirement
  • Differential pressure across the fan with the switch set point compared side by side
  • Condition of sensing tubes, tappings and the switch diaphragm
  • Panel proving delay and fan run-up timing
  • Stability of the safety circuit through a full service-load simulation

If you can smell gas

  • Turn off the gas at the emergency control valve and press the emergency stop button
  • Do not switch anything electrical on or off, and do not use naked flames
  • Open doors and windows, evacuate and keep people clear
  • Call the National Gas Emergency Service on 0800 111 999
  • Only then call us to make the installation safe and return it to service

Frequently asked questions

Is it dangerous to keep resetting it?

Repeated resets mask a real ventilation fault. If ventilation is not proven the kitchen should not be cooking on gas — and the repeated cycling can damage the solenoid coil.

Could the fan be too powerful?

Yes, in unbalanced kitchens. Excess extract with no make-up air pulls the kitchen into depression, which starves the extract flow and can cause both interlock trips and appliance flueing problems.

Can the pressure switch just be turned down?

Only to a properly measured set point. Winding it down until the fault stops is a bypass in all but name — it can prove airflow that does not exist.

How long does the repair take?

Most airflow proving faults are diagnosed and repaired within a couple of hours, with pressure switches carried in stock.

Related guides

Parts in stock — ready to fit

Held in UK stock and carried on our vans, so most jobs are fixed in one visit.

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